Frequently Asked Questions

It depends on where you are and if you are buying a watch for pre-order or one that is available immediately. Orders for the EU will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 3-5 days (longer if there are problems with customs). Delivery details will be provided on the product page and in your confirmation email.

The Bugatti Carbone Limited Edition is currently in stock and will be delivered within a few working days. The Bugatti Ceramique Titane Edition is available for pre-order. For a pre-order date, please visit the product page.

We are so confident in our superior quality that we offer a 5-year international warranty.
We guarantee to the original consumer/purchaser that the device is free from defects in material or workmanship for 5 years from the date of purchase.

LIMITS OF THIS WARRANTY:
• Damages resulting from the user opening the product, unauthorized persons, or service provided from nonauthorized Bugatti Smartwatches service centers are not covered.
• Damages resulting from non-authorized accessories, batteries, chargers, etc. are not covered.
• We guarantee that your Bugatti Smartwatch will have at least 80% battery capacity after 2 years.
This is due to the limits of current battery technology. The warranty for the battery ends after 2 years. If you need a new battery after the 2-year warranty, we offer a battery replacement program.
• Damages resulting from the user (e.g., by dropping the watch, smashing it against hard materials, diving deeper than indicated in this guide, etc.) are not covered.
• Watch straps and bezels are wear parts and not part of this warranty. They can be purchased easily on our online store
• Damages resulting from abnormal exposure to chemical substances, extremely low or high temperatures (lower than -10°C or higher than 45°C) are not covered.
• This warranty does not apply to stolen products.

On our support page we have a video showing the process. The wristbands can be changed without tools using two small safety slides on both sides of the wristband. To unmount a wristband, please press the two sliders together. Install the new wristband by pressing the two sliders together and slide the watchband to the final position. Please check that both slides are pushed apart after you finish mounting the new wristband.

Restriction of the use of certain hazardous substances in electrical and electronic "equipment" is the title of EU Directive 2011/65/EU, which was revised in 2011 (2011/65/EU, ROHS 2) and supplemented in 2015 (EU 2015/863, ROHS 3). Since 2006, it has banned the sale throughout the EU of electrical equipment containing lead, cadmium, chromium VI, mercury, certain brominated flame retardants or phthalates in quantities above specified limits.

Cortex M4 core @120MHz, Cortex M0+ core; with 2MB Flash, 640kB SRAM + Cortex M4 @ 64MHz, 1MB Flash, 256kB SRAM

The BugattiOS operating system has intelligent load distribution for optimum energy efficiency. This allows the operating system to go into an ultra-low energy range during very inactive periods and to call up additional power when demand is higher.

Heart rate variability (also called HRV) is the ability of the organism to optimally adjust the sequence of heartbeats and thus enable the best possible supply of blood to the organism and the necessary demand for oxygen and other nutrients.

- Variable heartbeat: sign of good condition / good functions

- Rigid beat sequence: sign of high stress / poor functions.

If you would like to learn more, please visit our detailed blog article.

La comunicazione BLE viene eseguita da un processore dual-core multiprotocollo basato su ARM® che supporta BLE 5.2.

Cortex M4 core @120MHz, Cortex M0+ core; with 2MB Flash, 640kB SRAM + Cortex M4 @ 64MHz, 1MB Flash, 256kB SRAM

A sapphire glass display is the highest quality of all solutions. Sapphire glass is virtually impossible to scratch in practice.

Non è installato un modulo WiFi. Tutte le comunicazioni tra il telefono e lo smartwatch avvengono tramite BLE. Ciò prolunga notevolmente la durata della batteria.

The login screen of your app shows three options:
- Create an account
- Social login
- Privacy mode

If you choose to create an account or use the social login your data is stored in the Bugatti Cloud.

If you choose the privacy mode your data is stored on your smartphone only.